Effective Date: March 25, 2024
Our company ("we," "us," or "our") is committed to protecting the privacy and security of our users' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when using our mobile Point of Sale (POS) application ("the App") within the jurisdiction of Zimbabwe. By using the App, you consent to the practices described in this policy.
1. Information We Collect
a. Personal Information: When you register for an account or use our App, we may collect personal information such as your name, email address, phone number, business name, and billing information.
b. Transaction Data: We collect information related to your transactions, including purchase history, payment details, and order information.
c. Device Information: We may collect information about your mobile device, including device type, operating system, unique device identifiers, and mobile network information.
d. Location Information: With your consent, we may collect your precise location information to provide location-based services and improve our App's functionality.
e. Usage Data: We collect information about how you interact with our App, such as features used, pages visited, and actions taken within the App.
2. Use of Information
a. Provide and improve our services: We use the collected information to deliver, maintain, and enhance the functionality of our App, process transactions, and provide customer support.
b. Personalization: We may use your information to personalize your experience, such as displaying relevant products, offers, and recommendations.
c. Communication: We may use your contact information to send you important updates, notifications, and promotional messages related to our services. You can opt out of receiving promotional communications at any time.
d. Legal compliance: We may use and disclose your information as required by law, such as to comply with a subpoena, court order, or similar legal process.
3. Information Sharing
a. Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business and providing our services, such as payment processors, data analytics providers, and customer support providers. These third parties are obligated to maintain the confidentiality and security of your information.
b. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our App of any change in ownership or use of your information.
c. Legal Requirements: We may disclose your information if required to do so by law or if we believe that such action is necessary to comply with legal obligations, protect our rights or property, or ensure the safety of our users or the public.
4. Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
a. Access and Update: You have the right to access and update your personal information by logging into your account or contacting us directly.
b. Deletion: You may request the deletion of your personal information by contacting us. We will comply with your request unless we are required to retain the information for legal or business purposes.
c. Objection and Restriction: You have the right to object to or restrict the processing of your personal information in certain circumstances. Please contact us to exercise these rights.
6. Children's Privacy
Our App is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove the information from our servers.
7. Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any material changes by posting the updated policy on our App or by other means. Your continued use of the App after the changes constitute your acceptance of the updated policy.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Appsistance
Harare
+263780589003
hi@tumela.shop
By using our mobile POS application, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.
